index

Frequently asked questions

Below are some common questions about shipping, returns, and exchanges

You can call us at +91 9324975573 between 9:00 am to 6:00 pm and speak to our team or write to us at kozylook@gmail.com for any queries related to Kozylook or your order.

Payment can be made through all registered Credit Cards and Debit Cards, Online payment through bank transfer, UPI, and Cash on Delivery.

You can check out the Saree and Blouse Length of all our sarees by clicking on the product and checking the details.

You can cancel the order fully or partially before it is shipped. However, additions to your order or changes to the product ordered cannot be made. You need to place a new order for the same.

No, it is not compulsory to register to shop at koylook.com to browse. You can checkout as a guest without a need to create an account.

Customized items (such as special orders or personalized items) and items on discounts cannot be returned or exchanged or canceled.
International orders are not eligible for return and exchange

All sales are final and products are eligible only for return and exchanges for size related issues, within 7 days of delivery if original packaging and tags are intact and the product is not used or washed .

At Kozylook, we do not store your card details. You are redirected to the respective bank's secure payment site when you enter the card details. Bank exchanges the data provided by you with your issuing bank through a Secured Socket Layer. Your bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive/store your card details?

Didn't find your answer?

Don't hestitate to contact us
🎁 BLACKFRIDAY has been copied to your clipboard!
Coupon here!